Each piece of furniture is unique and gives a special breath to your everyday life. In order to keep its materials unaffected in time, you need to protect them according to their peculiarities. Below you can be informed about the proper use and maintenance of your furniture, depending on the category in which it belongs.

Upholstered furniture


  • All fabric parts should not be exposed to the sun to avoid discoloration. For proper cleaning, the local use of a damp cloth with deionized water is recommended. Avoid tap water, as it contains salts and chlorine, which can cause discoloration of the fabric. Aggressive cleaners (acetone, benzene, bleach, solvents, etc.) should never be used as they are very likely to alter the shade and / or texture of the fabric. All fabrics have specific maintenance and care instructions, which should not be violated.

TIP: In pile fabrics we do not use a vacuum cleaner, but shaking, where possible

  • For the most effective cleaning of your fabric furniture, it is recommended to use a specialized workshop with special steam cleaning equipment, in order to preserve the maximum durability of the fabric over time and its minimum possible stress.
  • In all fabric furniture there is a possibility to remove the cover, washing in the washing machine is not recommended, as there is a possibility that the dimensions of the fabrics will change and it will be difficult to reposition them in the furniture. If you want to wash the fabrics in the washing machine, you should apply a gentle washing program without spinning and include all the fabric parts, in order to avoid any tonal differences between the parts after washing. Wadding or fabrics with built-in wadding can not be washed in the washing machine. After washing, drying should be done naturally and not by exposure to high heat (dryer, radiator body, etc.). Wrinkles can be removed using a steam iron without direct contact. Our company, however, does not recommend the use of a washing machine, as there is a high probability that the dimensions of the fabrics will change, making it difficult to reposition them on the furniture.

TIP: To remove any stains on small fabric parts (seat cushions, back, figure, etc.) you can remove the cover to avoid stress or damage to the inner padding.

  • Fabrics that have the property of waterproof and / or stain-resistant should be maintained according to their respective specifications. Stains should be removed as soon as possible. If cleaning is done outside the specifications there is a serious risk of altering or removing the property of the waterproof and / or stainless fabric.

TIP: If you want to use a fabric cleaner locally, it is recommended to test it on an invisible part of the furniture first.

  • Some fabrics, when used, may form knots, which come from the friction of clothes or covers, in combination with the phenomenon of static electricity. These can be removed with a simple trade defroster.
  • In pleated fabric furniture, the final look may differ from sample to sample, as it depends on a number of factors, including the composition and softness of the fabric.

In any case, before any cleaning operation, you should refer to the maintenance and care instructions of the fabric.

Eco Leather

  • Eco leathers, over time and depending on the conditions in which they are exposed (eg near high temperatures), can deteriorate and / or polymerize.
  • For better maintenance, a vacuum cleaner should be used to remove any dust from the folds of the furniture, and a damp cloth to remove any stains.
  • Under no circumstances should chemical cleaners be used.

TIP: The predicted durability of eco leather furniture is estimated at 3-7 years, always depending on the use and the conditions in which they are exposed. Please contact us to inform you about the option of changing covers as well as the corresponding costs.


  • Velvet furniture should not be exposed to the sun to avoid fading.
  • If a stain forms on a velvety surface, be sure to remove it immediately with a clean, absorbent cloth, which will allow it to absorb all the liquid and dry.

TIP: We take care not to apply pressure or friction during cleaning, because there is a risk of the stain penetrating into the fibers of the fabric and it is not possible to remove it.

  • Because most types of velvet have a high pile, steam cleaning at low temperatures is recommended. It is recommended to remove dust daily with a vacuum cleaner, gently, so as not to create damage to the surface of the fabric.


  • Dust should be removed regularly from creases and inaccessible areas with a vacuum cleaner.
  • Do not cover leather furniture with breathable materials and do not store it wrapped in plastic.

TIP: The leather needs to breathe and, at regular intervals, be hydrated and lubricated.

  • Do not expose to the sun or dry air of the air conditioner.

Couch pillows

  • The seat and back cushions should be repositioned at regular intervals, if possible by the sofa design, so that the interior material is evenly distributed and stressed. Back cushions need extra care, as they need to be shaken frequently to maintain their original shape and feel.

TIP: Pillows or cushions (for seat & back) with feather or open cell foam inside, need frequent shaking, "hitting" on the surface to make the material fluffier, as well as ventilation.

  • Seat and / or back cushions may soften, depending on the use to which they are subject and over time, resulting in the need to refill or renew their material.
  • Pull-out seat cushions have zippers to remove the cover. Due to construction, both their removal and application are difficult and time consuming. In this case you can contact us, so that we can inform you about the possibility of removing / applying the fabrics from our company's workshop or for further instructions.

Armrests & sofa / armchair back

  • You should not sit or exert too much weight on the arms or back because they are not designed to support vertical weight. Exercising weight or intense pressure on the above parts may cause damage to the inside of the furniture. Under no circumstances should you move your sofa pushing from its back.


  • The function of the mechanisms of a fabric furniture, such as the reclining back or arm, the mechanism of changing the depth of the sofa, the mechanism of storage space and the mechanisms from the sofas - bed, have a specific mode of operation, which should not be violated in any case.

TIP: Misuse of a mechanism can put it out of operation and cause additional damage to the furniture

  • Our experienced staff will indicate the intended mode of operation when delivering the furniture to your space. In any other case, you can contact us for instructions for use.

Felt fabric

Underlining felt fabric of upholstered furniture may be damaged over time. If you find any damage to the felt fabric of your furniture, you can contact us to find out about the process of replacing them.


  • Any movement of furniture should be done with increased care. It is recommended to use protectors (felt) under the legs of the furniture, before making any movement inside the space. Our experienced crews will inform you, upon delivery, about the process of moving the furniture in the space. For the correct and safe movement of the furniture and to avoid damage to the furniture or any other surface of the space, it is recommended to contact our company for further instructions.

TIP: All corner sofas must be disconnected from their adjoining points before moving them and weight should never be applied to their backs. Instead, pressure should only be applied to the base/seat of the sofa, ensuring beforehand that nothing blocks their movement, for example, a carpet.

TIP: Before moving your chairs, make sure that the protective parts of the legs are properly positioned, to avoid any abrasions on your floor.


The After Sale section of our company is at your disposal, to provide you with the necessary information regarding any replacement of the upholstery of your furniture that has been exhausted from use.

Wooden furniture


  • Upon receipt of the furniture in your space, there may be some odor from the protective varnishes of the furniture or the packaging material that has been used for their safe transport. Ventilate the area adequately and the odor will gradually subside.
  • Do not place objects with high temperature or candles on the surfaces, as this may cause damage or discoloration to the material.
  • Avoid placing objects in the same place for a long time to avoid discoloration or dichroism.
  • Do not overload the shelves of your furniture beyond the expected strengths of each material.
  • Do not overload your furniture drawers (eg chest of drawers) and do not open them all together, as there is a risk of overturning and / or injury, especially in the case of younger children.
  • Do not overload the wall cabinets beyond their listed specifications, as there is a risk of falling.
  • Sideboard furniture that has a shallow depth and / or heavy doors (eg ceramic) and bookcases is recommended to be fastened (screwed to the wall) to prevent tipping.
  • If you are going to move your furniture, you should lift it in order to avoid damage to your floor or the furniture itself. If you want to move your dining table, you need to lift it from the base and not from the lid. If this is not possible, disassemble your dining room and move the pieces separately. For the correct and safe movement of the furniture and to avoid damage to the furniture or any other surface of the space, it is recommended to contact our company for further instructions.


  • Do not leave your furniture exposed to the sun and moisture.
  • Do not use chemical cleaners on furniture surfaces. Proper maintenance and cleaning should be done with a damp cloth.
  • In case any liquid falls on the surface of the furniture, remove it immediately with a dry cloth, because there is a risk that the liquid will be transferred inside the material and / or damage its surface.
  • Lacquered surfaces must be protected from minor bumps and damage, as they are particularly visible on the surface due to the nature and finish of the material. For their cleaning, a microfiber cloth is recommended. Any marks that may be created by the use of the furniture can be repaired.


Our After Sale department is at your disposal, to provide you with the necessary information regarding any repair / replacement, either of individual parts of your furniture that have been exhausted from the use, or of all the furniture, where possible.

Wood shades

In wood shades such as rustic oak and walnut forest (see photo), the presence of knots, slits and / or different shades (alternating dark and light on the surfaces) is a feature of these materials and is not considered a fault.

Solid wood - Semisolid wood furniture

  • In furniture made of solid wood there is a possibility that the "water"/shades of the wood differs from each other or there are is a present of more than two colors.
  • Over time, small differences in size, new cracks or a differentiation in existing craks may occur, as solid wood is a living organism that encapsulates moisture which it gradually eliminates. These are directly correlated with the environmental conditions (room temperature, humidity, sun exposure).
  • Knots, holes and possible cracks that may occur on the wood are perfectly normal, as we are talking about a completely natural product and they do not constiture failure in construction or a faulty material.

Aged wood

  • The furniture made of aged wood (see photo) due to their construction from different batches of wood, of various origins, are unique products. Any color differences, water irregularities, knots, tears, holes and resin residues are a key feature of the furniture and are not considered a fault.

Outdoor furniture

How you care for wooden garden furniture depends on what kind of look you are going for. Every MilanoDe outdoor furniture is made from hard wood which, contrary to soft wood, require little maintenance and many consciously select them for the silver-grey, weathered patina that develops over time when exposed to the elements.

Yet, if you wish to maintain its original honey colour, the wood must be treated regularly.

It is highly recommended to store your outdoor furniture when not in use in a shady and dry environment.

Care instructions

  • Spills should be removed immediately.
  • Remove cushions & throw pillows, where applicable, before cleaning. 
  • Wipe the wooden surfaces first with a dry and then with a damp soft cloth. Clean the surface with warm soapy water that’s free from detergent and finish the process with plain water to remove any soap residue. 
  • Clean the entire surface area and do not spot-clean because it will lead to uneven shading. 
  • Do not use bleach, steel wool sponges or hard-bristle brushes. If you scrub the surface it will cause discoloration. 
  • If your furniture are exposed to seawater, they should be rinsed frequently. 
  • Make sure all wooden surfaces are dry before using furniture covers, to prevent mold. 
  • Wood turns grey from the UV rays of the sun (not from water). If you want your furniture to weather slowly, keep them in the shade. 
  • Store cushions separately from the wooden surface of your furniture, especially for the first year or after a maintenance, since the wood's natural oil can stain the cushions as it rises to the surface of the wood. 
  • Do not store in heated rooms since heat can dry out the wood & cause cracks or shape disfiguration. 

Wooden furniture maintenance

In order to keep outdoor furniture in their original condition, maintenance by qualified personnel should be carried out every 2 - 5 years, depending on their use and exposure conditions.

Contact us so we can inform you about the technical details and receive a corresponding offer for the maintenance of your outdoor furniture.

Marble surfaces

  • Marble is a natural rock with shades unique to each surface and variety per piece.
  • Any photographic material is considered indicative, as it is influenced by factors such as the lighting of the space and the means of receiving the material.
  • You should avoid contact of the marble with acidic liquids (lemon, wine, chemical cleaners, etc.), because there is a risk of a chemical reaction that will cause permanent discoloration.

TIP: For extra protection, it is recommended to use coasters for glasses.

Crystals - Ceramic

  • Protect crystal or ceramic surfaces by placing felt protectors on the bottom of your decorations / tableware. Heavy, hard & sharp objects should not be dragged along the surface to avoid damage.
  • If you wear jewelry on your hands, pay special attention when cleaning the surfaces, to avoid rubbing them with the crystal, as it may cause scratches.

TIP: We should be aware that incidents have been reported where a crystalline surface broke for no apparent reason. This is because the crystal has either received a heat shock (contact with high temperature) or has received a crack at an unsuspecting time and the break occurred delayed.

Liquid glass

  • Avoid exposure to the sun and heat, as there is a possibility of alteration in the shade and shape of the furniture (crooked).
  • To properly clean the surface, use a damp cloth and avoid chemical cleaners, as there is a risk of deterioration of the surface finish.


Support frame

The mattress should be placed on 1) anatomical bed frame with wooden boards (gap less than or equal to 3.5 cm), 2) anatomical frame with reinforcement of elastic straps or 3) single support base, always according to the specifications of each of our models. In case the mattress is used in a frame that does not meet the above specifications, there is a risk of permanent damage to the mattress, even if the frame has been replaced in the 2nd year.


  • With the change of your mattress, it is normal to have a possible uncomfortable feeling in the first period. This phenomenon is due to the differentiation of the pressures exerted on your body. Depending on your body type and the structural differences between the old and the new mattress, an adjustment period of 2-4 weeks is required in order for your body to adapt to the new pressures.
  • You should turn the mattress where it is provided, according to the specifications of each of our models, so that it is adequately ventilated and avoid creating local impressions on your body. If your mattress is single-sided, so only one side can be placed upwards, you should rotate it (see figure A) every 2 months (head - legs). If the mattress is double-sided, so both sides can be placed evenly upwards, you should rotate it (see figure A) every 2 months (head-feet) and turn it over (see figure B) each 4 months.

  • Do not use water or chemical cleaners, as moisture and odor may be trapped inside.
  • Do not touch heavy objects, bounce or stand on the mattress, as there is a risk of permanent damage to these areas.
  • The creation of small local depressions due to normal imprints of the body on the surface of the mattress are considered completely normal.

TIP: According to studies on the ideal sleeping conditions, humidity is a very important factor. The high levels of humidity in the atmosphere, which are usually not noticeable, intensify the physical discomfort in the joints and waist, hence the use of a dehumidifier is often recommended. The choice of the most suitable mattress for each body type is purely subjective and does not cover everyone equally, which is why our company has a wide range of mattresses, so that it can meet the different needs of our customers.For example, a very soft mattress, which by its design embraces the body more, does not have the same behavior as a high hardness counterpart which tends to have a more orthopedic character.